Best Western Mangga Dua Hotel And Residence - Jakarta

Bfast was not a big spread but the room was fabulously clean. Checking-in was super fast and the front-desk was well prepared for our arrival.

The hotel is too new that many items were still at the teething stage. eg my safebox...was accidentally locked but nothing could be done so the safebox had to be removed from the room.

Staff and service is goods.

Elevator slow, ad waiting a long time became cold.Trafic not convinence.

Internet was free of charge but not fast

- Hotel room was dirty, noisy, windows were shaking, bathroom looks like a 1 star hotel. Towels were dirty and looked grey colored instead of white. Internet was speed was very slow. Staff not professional. We found a piece of wood in the food. We ordered fruit plate from room service but every time the size and amount was less than before. The location is in the middle of bad area with no walking or shopping around.

Nothing

Evry thing First the location is very very very dairty and the bad smil in all places inside hotel and out Sid the hptel U can't walke 10 meater infrant of the hotel and u well find allote of insictinsid the room and bad smil i think the hotel desarve 3 stars or lesthan three How came it 5 stars i dont know how did they get it

Nice staff.Good food.Evreything I like.And If I gonna go over there again - will stay there

taxi service

air condition is not acceptable due to low quality

The service was good and staff were very friendly. The room was great. Very comfortable. Bathroom was clean but had a leak so it got very wet after my shower. Only suitable if you solely want to do some shopping at Mangga Dua. Shuttle service to shopping area provided including pick up.

The area in which the hotel is situated. The surroundings don't look safe at all. It is situated in the middle of a slum area. You can't walk to anywhere. Nothing to see around the hotel. I wouldn't recommend it for families. Traffic getting to the hotel from the airport was horrible but it really depends on the time of travel.

Good place to stay but they charge me twice for the room. I have to double check with Booked.net for disclosing my credit card information with Hotel managment.

Staff are friendly and break fast was great.

Best western is the best I have stayed, value for money.

strategic location, close to the complex mangga dua, in addition there is a good chinese restaurant

hotel a bit to get into, there is a mosque nearby, it noisy at all, so it bothered me, because the hotel does not provide soundproof. walls between rooms are very thin, so noise from the next room phone is very annoying. overall, a comfortable atmosphere

Fare price/quality Location is ok and the room clean. Lovely breakfast !

Business center excessive expensive Lobby is a paradise for mosquitoes !!!!

The rooms are quite large and we are getting a king size bed, The breakfast is enough with a few foods selection (No Pork at all).

Quite difficult to find supermarket/convenience store nearby, have to use taxi.

helpful staff & very near from Mangga Dua shpping centers.

The hotel Left was very busy and toke long time to serve you.

Location

room Air cooling doesnot function properly, feel hot in the room

The hotel staff are all accommodating and friendly.

At night at the lobby there were lots of Mosquitos.